How well do you really know your business customer?
Do you know any of their management besides the CEO and CFO?
Do you know who the #2 person in the business is?
I know when I was in the lending business that I often thought the CFO was the #2 person in their organization; probably because that was the person I talked with the most.When I got in to the “real world” I learned that may not be true. There are a couple others that you should know about too. The sales manager and the production manager. Depending upon who the owner counsels with most often, it will make a big difference in how they run the business.
I’d suggest you find out who has most of the owner’s attention.
It may affect your loan some day.